CUSTOMER SERVICE Donaylle Nicole Hair Studio Attn: Marla 117 Washington Grand Haven, MI 49417 T el. (616-847-3141)

SERVICE & PRODUCT GUARANTEE

All services are guaranteed for one week after the original service.

We stand behind our professional products. If for some reason you are not happy with your purchase you can return within 30 days for a gift card return.

SALES TAX

6% Sales tax will be applied to all Michigan purchases.

SCHEDULING & CANCELLATION

All of our clients receive a confirmation call or email the day before their service is scheduled. Should you need to change or cancel your appointment, we would truly appreciate notification within 24 hours of your reservation.

To accommodate and simplify your busy lifestyle, please feel free to schedule your next service before you leave.

CELL PHONES

In our Hair Salon, you may use your cell phone with respect for other guests. Please turn phones on vibrate.

PAYMENT

We accept Cash, Debit and Visa, MasterCard, and Personal Checks (with appropriate identification).

REFERRALS

Donaylle Nicole's growth and sustainability is fueled by satisfied client referrals. To show our appreciation, we reward our clients who refer a friend or family member with 100 loyalty points. Loyalty points can be redeemed for spa services.